L6

Developing Emotional Intelligence and Cultural Literacy to Strengthen Leadership Communication

In this chapter, we have learned appreciating the value of emotional intelligence that understanding emotional intelligence,connecting emotional intelligence to leadership styles

Increasing your own self-awareness by using popular psychological profiles to understand yourself better,using the MBTI,the value of knowing the MBTI and developing an approach to improving emotional intelligence.

The MBTI consists of four dichotomies in 16 combinations. The dichotomies are as follows: Introvert(I) vs. Extravert(E)/Sensing(S) vs. iNtuitive(N)/Thinking(T) vs. Feeling (F)/Judging (J) vs. Perceiving (P)

We can improve your nonverbal skills that you can learn as much as possible about any culture in which you will be interacting. You do not judge someone's actions out of context or leave the actions unexplored when important to you or the organization, develop your understanding or sensitivity to nonverbal cues and assess your own use of nonverbal communication.

The chapter discussed about improve your listen skills,mentor others and provide feedback, realize the value of cultural literacy and use a cultural framework to understand differences.