We have learned the basic building blocks of all social encounters, including negotiation. Perception, Cognition, Framing, and Emotion is related to the process of negotiation.Perception is a "sense-making" process that begin with stimulus, attention, recognition, translation, and effecting by behavior.
Framing is a key issue in perception and negotiation, frames define a person, event, or process and separate it from the complex world around vs. Frames are improtant in negotiation because people can encounter the same dispute and perceive it in very different ways as a result of their backgrounds, professional training or past experiences.
Cognitive Biases in Negotiation include
- Irrational Escalation of Commitment
- Mythical Fixed-Pie Beliefs
- Anchoring and Adjustment
- Issue Framing and Risk
- Availability of Information
- The Winner's Curse
- Overconfidence
- The Law of Small Numbers
- Self-Serving Biases
- Endowment Effect
- Ignoring Others' Cognitions
- Reactive Devaluation
Finally, we have learned managing Misperception and Cognitive Biases in Negotiation and considered mood and emotion in negotiation.
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