Thursday, July 10, 2008

N5

Perception, Cognition, and Emotion
We have learned the basic building blocks of all social encounters, including negotiation. Perception, Cognition, Framing, and Emotion is related to the process of negotiation.

Perception is a "sense-making" process that begin with stimulus, attention, recognition, translation, and effecting by behavior.

Framing is a key issue in perception and negotiation, frames define a person, event, or process and separate it from the complex world around vs. Frames are improtant in negotiation because people can encounter the same dispute and perceive it in very different ways as a result of their backgrounds, professional training or past experiences.

Cognitive Biases in Negotiation include

  1. Irrational Escalation of Commitment
  2. Mythical Fixed-Pie Beliefs
  3. Anchoring and Adjustment
  4. Issue Framing and Risk
  5. Availability of Information
  6. The Winner's Curse
  7. Overconfidence
  8. The Law of Small Numbers
  9. Self-Serving Biases
  10. Endowment Effect
  11. Ignoring Others' Cognitions
  12. Reactive Devaluation

Finally, we have learned managing Misperception and Cognitive Biases in Negotiation and considered mood and emotion in negotiation.

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